Statuses

An order moves through different stages (statuses), which are listed below.

Note: status names are returned by the API in Spanish; they are kept here as-is, with their meaning in English.


Ingresado	Created — the order was created in the system
Aceptado	Accepted — the order was accepted by the assigned booster
En punto de retiro	At pickup point — the orders are being picked up to be dispatched to their destination
En despacho	In transit — the booster has picked up the products and started the delivery
Entregado	Delivered — the order was delivered to its recipient
Sin moradores	No one home — the booster could not find anyone at the destination address
Pedido Anulado Cliente	Voided by client — the order was cancelled by the API client
Rechazado Cliente	Rejected by recipient — the order was rejected by the destination customer
Error Dirección	Address error — the destination address is wrong
Devolución Exitosa	Successful return — the product was returned to the provider
Extraviado	Lost — the order was lost either at the pickup point or by the booster
Pedido Anulado	Order voided — the order was voided by the provider
Cancelado	Cancelled — the order was cancelled by the provider